FAQ

Have a question? View responses to commonly asked questions below. If you still have a query, don’t hesitate to contact us at info@autoflip.com.au

About AutoFlip

Why AutoFlip

  • AutoFlip is for people who want to sell their cars for a competitive used car price, fast and easy. We remove the hassle and do all the hard work for you.

    Listing your car with AutoFlip gives you access to our 1000+ network of licensed dealers and we do the negotiating for you, so you don’t need to leave your home. Genuine offers can be received within hours of listing so just sit back and we’ll contact you when there’s a winning bid.

    When you’ve accepted an offer, the successful buyer arranges the transfer of payment and collection of your vehicle. No contact with the public or exposing yourself to potential scammers.

  • AutoFlip is quick, simple, and easy with a team focused on getting you the best trade in price. Unlike some other sites where you receive an offer from a single dealer or wholesale buyer, we provide you access to our 1000+ network of serious buyers. They then competitively bid on your car, meaning you get the best used car price without having to drive around to multiple locations. Successful buyers will also coordinate collection of your vehicle at no cost, meaning you don’t even have to leave your couch.

  • Selling your car directly to a car dealership is a legitimate way to sell your car. However, using AutoFlip, means you gain access to our network of 1000+ car dealers and wholesalers. So, if you want a competitive used car trade in price and don’t have the time or inclination to drive around to multiple dealerships, AutoFlip is the way to go.

  • Selling your car privately comes with more effort as you take full responsibility for the sale. Everything from listing the vehicle, paying for advertising costs, answering queries, dealing with time wasters, exposing yourself to scammers and having strangers come to your home. How long it takes to sell your car is also unknown and there’s an expectation to get a high price, given the extra risk and hassle.

    AutoFlip removes the hassle and the unknown. You can get a genuine offer from a trusted licensed buyer quickly and receive payment fast.

Selling with AutoFlip

Success Fee

  • AutoFlip will charge a small Success Fee when you accept an offer from the successful buyer to purchase your car. AutoFlip’s pricing means no surprises.

    And if there’s no sale, there’s no fee. It won’t cost you anything.

    With AutoFlip, there’s:

    • No listing fee

    • No advertising fee

    • No transport costs

    • No roadworthy required

    • No deal = no fee

    • No nasty surprises

  • The Success Fee will not be charged immediately. Once you and the buyer have agreed to proceed with the sale, you'll need to provide your credit/debit card details through the link that we provide you. You'll then receive an invoice confirming the Success Fee amount. The payment will be automatically deducted from your card after 7 days.

  • Yes, you can cancel the sale. However, if you decide to cancel after agreeing to the sale, a $198 cancellation fee will be charged/due immediately. This is outlined in AutoFlip's Seller Agreement. We encourage open communication between buyers and sellers to avoid any unexpected situations.

  • We're here for you! If you have any more questions or concerns about the Success Fee, payment process, or any other aspect of selling your car on AutoFlip, feel free to contact our friendly support team at info@autoflip.com.au or 1300 816 821. We're dedicated to making your selling experience as smooth as possible.

Brown haired white man wearing a t-shirt smiling and looking down at his phone. White SUV car in the background.

List your car today, and let us look after the rest.