FAQ
Have a question? View responses to commonly asked questions below. If you still have a query, don’t hesitate to contact us at info@autoflip.com.au
Have a question? View responses to commonly asked questions below. If you still have a query, don’t hesitate to contact us at info@autoflip.com.au
AutoFlip is based in Australia and operates nationally. Our head office is in Melbourne with a support office in Perth.
AutoFlip was founded in 2019 in Australia. It’s backed by IDOM Innovations, the corporate venture arm of Tokyo Stock Exchange listed IDOM Inc. and boasts more than 25 years’ experience in the used car industry.
Yes, AutoFlip has buyers across Australia. We have a growing network of over 1000 licensed dealers and wholesale buyers who purchase cars across Australia.
AutoFlip is safe and secure. We don’t share your personal details during the sales negotiation process. When you accept an offer, we pass the information required to finalise the sale to the successful buyer only. Payment is transferred directly from the successful buyer to you. At no time does AutoFlip hold your funds.
AutoFlip buyers are required to hold a motor car traders licence ensuring you greater protection. Using AutoFlip also means you’re safe from online scammers, and you don’t need to worry about meeting strangers or having them visit your home.
AutoFlip is a legitimate and trusted business operating across Australia and headquartered in Cremorne, Victoria. Its ABN is 87 638 825 751 and is a part of IDOM Innovations. IDOM Innovations has the support of Invest Victoria who has assisted in establishing AutoFlip in Melbourne and connecting AutoFlip with innovation partners such as RMIT University.
AutoFlip is for people who want to sell their cars for a competitive used car price, fast and easy. We remove the hassle and do all the hard work for you.
Listing your car with AutoFlip gives you access to our 1000+ network of licensed dealers and we do the negotiating for you, so you don’t need to leave your home. Genuine offers can be received within hours of listing so just sit back and we’ll contact you when there’s a winning bid.
When you’ve accepted an offer, the successful buyer arranges the transfer of payment and collection of your vehicle. No contact with the public or exposing yourself to potential scammers.
AutoFlip is quick, simple, and easy with a team focused on getting you the best trade in price. Unlike some other sites where you receive an offer from a single dealer or wholesale buyer, we provide you access to our 1000+ network of serious buyers. They then competitively bid on your car, meaning you get the best used car price without having to drive around to multiple locations. Successful buyers will also coordinate collection of your vehicle at no cost, meaning you don’t even have to leave your couch.
Selling your car directly to a car dealership is a legitimate way to sell your car. However, using AutoFlip, means you gain access to our network of 1000+ car dealers and wholesalers. So, if you want a competitive used car trade in price and don’t have the time or inclination to drive around to multiple dealerships, AutoFlip is the way to go.
Selling your car privately comes with more effort as you take full responsibility for the sale. Everything from listing the vehicle, paying for advertising costs, answering queries, dealing with time wasters, exposing yourself to scammers and having strangers come to your home. How long it takes to sell your car is also unknown and there’s an expectation to get a high price, given the extra risk and hassle.
AutoFlip removes the hassle and the unknown. You can get a genuine offer from a trusted licensed buyer quickly and receive payment fast.
Once your car is listed, genuine offers can be received within hours. Selling your car through AutoFlip is quick, simple, and easy. We ask for some basic car information including photos and then we do the rest.
Your car will be advertised to our network of over 1000 trusted buyers, we’ll collect competitive offers and respond to you with the best price. If you accept the offer, the successful dealer will arrange a convenient time to collect your car and organise payment.
If an offer doesn’t reach your expectations, our team will discuss further options to assist you in reaching a successful sale.
Selling your car with AutoFlip is simple, easy, and fast. As soon as you’ve entered your vehicle information and spoken with one of our friendly customer service team members, we can list your car. Then our 1000+ dealer network gets to competitively bid on your vehicle while you sit back and relax. Genuine offers can come in within hours of listing.
If an offer doesn’t reach your expectations, our team will discuss further options to assist you in reaching a successful sale.
Once sold, the successful buyer will contact you to arrange free collection of your vehicle and transfer of payment.
AutoFlip estimates the value of your car based on the vehicle details you provide such as make, model, year, odometer reading, condition etc. The estimate is based on the Australian market value of your vehicle at that point in time.
When receiving an online car estimate, AutoFlip uses RedBook data combined with other intel. However, to get the most accurate valuation of your car's worth, its best to speak with one of our experienced team who can provide a personalised and more accurate price guide based on real time and your unique car details.
Yes, the bidders for your car will only be Australian licensed dealers interested in purchasing used cars. Currently, our network consists of more than 1000 trusted dealers waiting to buy your car.
Your car will be offered to over 1000 Australian dealers. AutoFlip buyers are required to hold a motor car traders licence ensuring you greater protection. The successful buyer will arrange to collect your car at a time that’s convenient to you and at no charge. They’ll also pay you directly, so you don’t need to worry about delayed payments or additional people getting in the way of receiving your funds.
At AutoFlip, we tap into our extensive network of trusted dealers across Australia and negotiate the best price for your car on your behalf. You can receive a genuine best trade in price offer within hours of listing.
The final sale price of your car is determined by the highest offer received from our trusted network of licensed buyers. The price will depend on your car’s condition, its unique features and the current market demand.
With AutoFlip, there's no need to worry about extensive paperwork. We will provide you with the necessary documents and forms at the appropriate stages of your selling process. These requirements may vary based on your location and the buyer of your vehicle.
The successful buyer will get in touch with you to arrange the transfer of payment and free collection of your vehicle.
Yes, you can still sell your car with AutoFlip if you owe money through finance. We can assist the successful buyer and your finance company.
Once you’ve accepted an offer, AutoFlip will coordinate payment of the success fee (average success fee is 1% of the sale price*) and connect you with the successful buyer. The buyer will transfer your payment and schedule a time to collect your vehicle. You don’t need to leave your home and there’s no transportation costs to worry about.
*actual percentage will vary depending on the sale price of your car.
AutoFlip will charge a small Success Fee when you accept an offer from the successful buyer to purchase your car. AutoFlip’s pricing means no surprises.
And if there’s no sale, there’s no fee. It won’t cost you anything.
With AutoFlip, there’s:
No listing fee
No advertising fee
No transport costs
No roadworthy required
No deal = no fee
No nasty surprises
The Success Fee will not be charged immediately. Once you and the buyer have agreed to proceed with the sale, you'll need to provide your credit/debit card details through the link that we provide you. You'll then receive an invoice confirming the Success Fee amount. The payment will be automatically deducted from your card after 7 days.
Yes, you can cancel the sale. However, if you decide to cancel after agreeing to the sale, a $198 cancellation fee will be charged/due immediately. This is outlined in AutoFlip's Seller Agreement. We encourage open communication between buyers and sellers to avoid any unexpected situations.
We're here for you! If you have any more questions or concerns about the Success Fee, payment process, or any other aspect of selling your car on AutoFlip, feel free to contact our friendly support team at info@autoflip.com.au or 1300 816 821. We're dedicated to making your selling experience as smooth as possible.